24/7 Compassionate Care for Families, Powered by AI

Never Miss a Moment Supporting a Family in Need

The "CompassionConcierge” is an automated AI Assistant that compassionately answers questions about grief, loss, and mourning 24/7, plus performs mundane tasks allowing your team to focus on what they do best, caring for more families.

Extend Your Care Beyond Business Hours with Compassionate AI

Your CompassionConcierge enhances customer communication, delivers empathetic and accurate responses, and provides discreet grief support, ensuring that the sensitive, personal nature of funeral services is preserved.

This AI-powered chatbot is available around the clock to provide empathetic responses and support to families, ensuring they feel heard even outside business hours.

AI-Enhanced Customer Engagement

Answer FAQs After Hours

Your sensitive, empathetic CompassionConcierge can answer FAQs after hours, provide immediate emotional reassurance, and maintain high client satisfaction, preserving human interactions for deeper, more meaningful engagements.

Replies during difficult emotional moments

Empathetic language modeling, FAQ responses, immediate compassionate replies during difficult emotional moments, linking clients seamlessly to grief resources and support videos.

When you aren’t available 24/7

Your CompassionConcierge can be turned off and on, based on your preferred schedule, then answer texts, phone calls and reply to social media posts, giving immediate responses when you aren’t available 24/7.

There in immediate need

Your CompassionConcierge can also notify a human by text and a phone call when there is an immediate need like a death call in the middle of the night.

Nothing slips through the cracks.

All communication is recorded into a Client Conversation string, so each client’s complete chat history is all in one place, be it from a text, an email, a social media comment, to a phone message, so nothing slips through the cracks.

Features

Your CompassionConcierge is an AI-Assisted Website Chatbots and they can

Customer Service

Instant responses to common questions and smart routing for complex inquiries or service requests.

Compassionate Conversations

Thoughtful responses to your customers, trained in the tone and voice that best represents your business.

24/7 Availability

This AI Employee offers continuous support without downtime or sick days. Allow your customers to reach out to ask questions when it is convenient for them.

Text Messaging

Dispatches text messages with relevant information and follow-ups, including asking for a Google or Facebook Review after services are completed.

Phone Support

Professional call handling that makes every caller feel valued and gets them the help they need.

Appointment Setting

Avoid wasting time going back and forth, giving families the peace of mind that they will be taken care of in a timely manner. Plus reminders will be sent to customers and staff by email and text, so everyone is on the same page.

Client Success Stories

Real Results from Funeral Professionals Like You

Chris Miller, owner of Thomas Miller Mortuary & Crematory

“What Mary has done for me has been amazing! Working with Mary is a game-changer, she makes unique and creative consumer content so my organic search has gone up almost double. Plus her FuneralCRM has made us more efficient, so we can spend quality time with our families. — Chris M, Owner

Keysha Licea, GM at Thomas Miller Mortuary & Crematory

“Mary Barnett, our Fractional CMO, is a talented individual with amazing ideas. I enjoy working with her because she has the ability to transform a vision into reality. Her work speaks for itself.” — Keysha L, General Manager

Copyright © 2025 Funeral CRM| All Rights Reserved

Privacy Policy | Terms and Conditions

For any inquiries, please contact us at [email protected]

No part of this training may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval systems, without permission in writing from the creator, except by a reviewer, who may quote brief passages in a review, or as otherwise permitted by U.S. copyright law.

This training is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the creator is not engaged in rendering legal, investment, accounting or other professional services. While the creator has used its best efforts in preparing this training, they make no representations or warranties with respect to the accuracy or completeness of the contents of this course and specifically disclaim any implied warranties of merchantability, fitness for a particular purpose, or any person(s) results. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional when appropriate. The creator shall not be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, personal, or other damages.

Additionally, the creator may include several terms and phrases first used, popularized, or adopted by others. Such inclusion is done either with explicit permission, as permitted by applicable law, or both. The creator makes no claim to ownership of these terms and phrases and all trademarks are the property of their respective owners. However, the creator has done their best to present them in the manner preferred by those claiming rights. Any errors, omissions, or inconsistencies are unintentional.

This site is not a part of the Google/Facebook/TikTok website or Google/Facebook Inc/TikTok. Additionally, this site NOT endorsed by Google/Facebook/TikTok in any way. GOOGLE/FACEBOOK/TIKTOK is a trademark of GOOGLE/FACEBOOK, Inc/TIKTOK.

EARNINGS / INCOME DISCLAIMER: We do not endorse get-rich-quick schemes; instead, we advocate for diligence, creating value, and supporting others. Our programs aim to assist you in these endeavors. According to legal requirements, we cannot guarantee specific results or income levels using our ideas, information, programs, or strategies.

Your success depends on your personal efforts, and as we do not know your individual circumstances, your achievements are ultimately your responsibility. Do you agree? Our goal is to provide you with effective strategies to accelerate your progress. However, please note that nothing on this site, or any of our other websites or emails, should be seen as a guarantee of future earnings. Any financial figures mentioned are only estimates or based on previous results, and should be seen as indicative rather than definitive.